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Hand on door
Mr Charles Lapland

Private Lapland Concierge & Luxury Travel Management

We plan and book your Lapland stay, from the villa, chauffeur and chef to restaurant tables and private experiences, all on one enquiry. You have one point of contact before and during the stay, and everything is handled discreetly.

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Your concierge

One Point of Contact in Lapland

A winter stay here brings together airports, long drives, a private house, restaurant tables and activities that change with the weather. Your concierge joins them into one plan. When a flight is late or the sky clouds over, the same person moves everything it affects.

  • Chauffeur and airport transfers
  • Private chefs and provisioning
  • Villas, chalets and housekeeping
  • Restaurant reservations
  • Experiences with local operators
  • One contact before and during the stay
Concierge on phone
Guest at window
Arctic concierge

One Contact for Everything

The same person plans the stay before you travel and answers during it.

  • Planning before arrival
  • Reachable on the ground during your stay
  • Villa, chef and chauffeur coordination
  • Changes handled without re-booking
How a stay runs

Your Stay, Before and During

What the concierge is doing around you, from the first enquiry to the drive back to the airport.

  1. 01
    Before

    The Plan Is Built

    Dates, group and what you want out of the week. You get one plan with each item listed separately, and change it until it is right.

    Coffee and notebook
  2. 02
    Before

    Everything Is Held

    House, car, chef, tables and operators booked and confirmed in one go, so nothing depends on you chasing it.

    Chauffeur at door
  3. 03
    On arrival

    You Are Met

    Your chauffeur at the airport, the house warm, the fridge stocked if you asked for it.

    Chauffeur holding door
  4. 04
    During

    The Week Moves With the Weather

    If the aurora forecast turns, the night is moved and the dinner with it. You are told, not asked to fix it.

    Aurora arc
  5. 05
    After

    One Account

    Everything arranged on one enquiry is settled in one place at the end.

    Night drive
What gets arranged

The Parts of a Lapland Week

Chosen around the group rather than sold as a package.

One Contact for the Week
Snowy forest

Experiences

Aurora evenings, huskies, reindeer, snowmobiles and wellness, booked privately.

Lit chalets
Attic bedroom
Lit chalets

Residences & In-Villa

Housekeeping, provisioning and the house itself.

Chefs plating dinner
Chef cooking
Candlelit dinner

Private Chef

We provide the chef, for dinners, breakfasts or the whole stay.

V-Class on road
S-Class on road
S-Class cabin

Transport

Airport transfers and a chauffeur kept for the stay.

What a quote covers

Included in Concierge, and Quoted Separately

Included

  • Planning and one written plan
  • Booking and confirming every element
  • One contact before and during the stay
  • Changes and re-arrangement during the week
  • Restaurant reservations

Quoted separately

  • The services themselves: car, chef, house, experiences
  • Provisioning and groceries
  • Housekeeping beyond the residence's own
  • Tickets and entries, where they apply

Every quote lists each item separately. Nothing is added at the end.

Frequently asked questions

Questions About the Concierge

Anything not covered here, send it to us and a person replies within 30 minutes, 24 hours a day.

Plans the stay, books every part of it, and stays reachable while you are here. In practice it means one message rather than five, and one person who knows what else moves when something changes.

Yes. Some guests use it for the whole stay, others for a few days or a single occasion.

Your concierge moves the affected bookings and tells you the new plan. Weather-dependent activities are rearranged rather than lost.

Your concierge is reachable throughout your stay, and the contact details come with your plan.

Yes. Tell us where you want to eat and we book it, with transport there and back if you want it.

Chalet living room

One message, and the rest of the stay is arranged.

Explore more

Continue Your Lapland Journey

Other parts of a Lapland stay, arranged by the same team.

More of Finnish Lapland
Glass-fronted sauna

Sauna & Wellness

Sauna and massage at the residence.

Northern lights

Northern Lights Tour

The night most guests ask us to arrange.

Husky team

Husky Safari

A private morning with your own team of dogs.